Intro
At Honey Drop by Mantra Homestay, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, contact us, or make a booking with us.
By using our website or providing your information to us, you agree to the practices described in this Privacy Policy.
1. About Us
Honey Drop by Mantra Homestay
Opp Coffee Board, Arasinaguppe, Mallenahalli Post,
Chikkamagaluru, Karnataka 577131, India
Phone: +91 9046668885
Email: honeydropbymantra@gmail.com
Website: https://www.honeydropbymantra.com/
We provide accommodation and hospitality services, including room and dormitory stays for individuals, couples, families, and groups.
2. Information We Collect
We may collect personal information that you voluntarily provide when you:
- Make a booking or reservation.
- Submit an enquiry through our website.
- Contact us by phone, email, or WhatsApp.
- Request information about rooms, availability, pricing, or services.
- Communicate with us regarding an existing or upcoming stay.
Depending on the interaction, the information may include:
- Name
- Phone number
- Email address
- Booking and stay details
- Number of guests
- Check-in and check-out information
- Payment or transaction-related information where applicable
- Any other information you voluntarily provide to us.
We only request information that is reasonably necessary to respond to your enquiry, process your reservation, provide hospitality services, and manage your stay.
3. How We Use Your Information
We may use the information collected to:
- Respond to enquiries and customer requests.
- Check room availability and provide pricing information.
- Process and manage reservations.
- Provide accommodation and hospitality services.
- Communicate with you regarding your booking or stay.
- Respond to customer support requests.
- Process payments or booking-related transactions through applicable service providers.
- Improve our website, services, and customer experience.
- Maintain business and booking records.
- Comply with applicable legal and regulatory requirements.
4. Booking Information
Our website provides access to an online booking engine for room reservations. When you make a booking through an external booking platform or service linked from our website, the information you provide may be processed according to that provider’s own privacy policy and terms.
Our website currently provides a booking link to the Stayflexi booking engine for reservations.
We recommend that customers review the privacy practices of any third-party booking or payment service before submitting information through that service.
5. How We Share Information
We do not sell or rent your personal information to third parties.
We may share or provide access to relevant information when reasonably necessary for:
- Processing or managing your reservation.
- Processing payments or transactions.
- Providing services related to your stay.
- Operating and maintaining our website and business systems.
- Responding to legal requests or complying with applicable laws.
- Protecting our rights, property, customers, or business operations.
Where third-party service providers are involved, they may process information according to their own terms and privacy policies.
6. Website and Cookies
Our website may use cookies or similar technologies to improve website functionality, understand website usage, and provide a better user experience.
Cookies may help us understand how visitors interact with our website and which pages or features are used.
Third-party services integrated into our website, including analytics, advertising, social media, maps, video, or booking services, may also use cookies or similar technologies according to their respective policies.
You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.
7. Google and Online Advertising
We may use online advertising and marketing services to promote Honey Drop by Mantra Homestay and reach people who may be interested in our accommodation services.
Advertising or analytics platforms may collect information about website visits or interactions through cookies, tags, pixels, or similar technologies, subject to their own privacy policies and applicable settings.
We do not provide these platforms with personal information unless it is necessary and permitted for the relevant service or purpose.
8. Data Security
We take reasonable measures to protect personal information from unauthorized access, misuse, loss, alteration, or disclosure.
Access to customer information is limited to people who need the information to handle enquiries, reservations, customer service, or business operations.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Therefore, while we take reasonable precautions, we cannot guarantee absolute security of information transmitted through the internet.
9. How Long We Keep Information
We retain customer information only for as long as reasonably necessary for the purposes for which it was collected, including managing bookings, providing services, maintaining business records, resolving disputes, and meeting legal or regulatory requirements.
The retention period may vary depending on the type of information and the purpose for which it is used.
10. Your Privacy Choices and Rights
Depending on applicable law, you may have rights regarding your personal information, including the right to:
- Request information about the personal data we hold about you.
- Request correction of inaccurate information.
- Request deletion of information where legally applicable.
- Withdraw consent where processing is based on consent.
- Raise questions or concerns regarding how your information is handled.
To make a privacy-related request, please contact us using the details provided below.
11. Children’s Privacy
Our website and services are not specifically directed toward children.
We do not knowingly collect personal information from children without appropriate consent where such consent is required by applicable law.
If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.
12. Third-Party Websites and Services
Our website may contain links, embedded content, or services provided by third parties, including booking platforms, social media platforms, maps, videos, and other online services.
We are not responsible for the privacy practices, content, or security of third-party websites or services.
We encourage you to review the privacy policies of third-party services before providing them with your personal information.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, website, business practices, or applicable legal requirements.
Any updated version will be published on this page with a revised Last Updated date.
We encourage visitors to review this page periodically for any changes.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:
Honey Drop by Mantra Homestay
Opp Coffee Board, Arasinaguppe, Mallenahalli Post,
Chikkamagaluru, Karnataka 577131, India
Phone: +91 9046668885
Email: honeydropbymantra@gmail.com
We will make reasonable efforts to respond to privacy-related enquiries and requests in a timely manner.